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Return Policy

You will need your account information,order number that the return is being made from, and the item number that is being returned to complete this process. 

All the items you want to return must be returned within thirty days of the original purchase date given on the invoice enclosed with your order. There is a 10% restocking fee for anything returned after thirty days. No returns are accepted 60 days beyond the purchase date. Returns received without this paperwork will slow down your return, and may cause confusion and cost you a fee.

-No returns on used/opened personal care items

What To Do If Something Is Damaged

Damages must be reported within five business days in order to process the appropriate claims and send out replacements in an efficient manner.

  • Do not discard the original shipment box or its packaging.
  • Do not return damaged items without notifying us first to obtain instructions
  • Do note any damages to the exterior of the box on the invoice received with the package, and highlight all damaged items. Please take pictures and send them to robbie@tribaldude.com within 5 business days.

 

 


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